Work ExperienceLG HR Manager, 2007 to Present Recruited to help open new company branch in Festac Lagos, guiding the startup and management of a full spectrum of HR operations, systems and programs. Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues. A highly experienced Personnel with a comprehensive and strategic understanding of HRM, business and technical issues and organizational change. Able to devise and implement coherent HR strategies whilst improving internal processes and procedures within a demanding environment, projects timelines and budgets. Key Results:® Played a key role in ensuring the successful launch of Lagos (Festac) office. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation. ® Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind branch’s employee-retention rate of 80% within an industry where high turnover is the norm. ® Negotiated approximately 50 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and non-exempt level. ® Brought workers’ compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.
® Reduced benefits costs by 25% annually through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible.
® Wrote employee manual covering issues including disciplinary procedures, code of conduct, and benefits information. ® Introduced company’s first formal performance review program, creating a flexible and well-received tool that was later adopted company-wide. ® Revised job descriptions across all levels. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.
® Arranged intensive customer/ complaint handling courses for staff- reducing genuine complaints to nine in a month.
Professional Experience (continued)
nevarts services LTD. — LagosHR Representative, 2000 to 2005 | |
Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews. Key Results:® Trained 25-member management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions. ® Co-developed company’s first-ever standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes. ® Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity. ® Reworked new-hire orientation program to include HR information and company resources. ® Saved company thousands of naira every month by reducing reliance on employment agencies. Brought the majority of formerly outsourced recruiting functions in-house to reduce billable. ® Reduced staff turnover, increased moral and productivity whilst laying the foundation for a systematic staff training program. NATIONAL ELECTRIC POWER AUTHORITY – Lagos
Geologist, 1998 – 2000 ® Groundwater Resource Management ® Environmental Impact Assessment and Pollution Control ® Geological and Geophysical studies of new sites basement rocks ® Soil and slope stability studies ® Influent and Effluent Water Treatment ® Dam inspection (Kainji, Shiroro and Jebba) ® Dam instrumentation and rehabilitation projects Corper
1997 – 1998 National Youth Service Corps Ishiagu, Ebonyi State Technical Officer (Laboratory)
1985 – 1991 National Electric Power Authority Sapele, Delta State ® Potable Water Analysis and treatment ® Transformer and lubricating Oil Analysis | 
2005-2010
