Work ExperienceWorked as a Customer Support Officer at Mphasis K.R.Puram Bangalore from January 2008 to till October 2008 Job Responsibilities:
Providing customer satisfaction through excellent communication skill. Maintaining AHT (Average handling time per call) Attending calls and updating in ECRM application. Solving customer quires. Worked as a Web Content Engineer (Data Analyst) at Griha Software Technologies from November 2006 to October 2007.
Job Responsibilities:
Data Classification, Data Cleansing, Data Enrichment and Data Sourcing services of MRO Products for clients in various domains involved in MRO. Familiar with various MRO products, M S EXCEL Worked as a Process Technician, at Solectron Centum Electronics Ltd, Bangalore. From December 2004 to October 2006.
Job Responsibilities:
Visual inspection as per quality standard & customer requirement Actively participating in weekly quality reviews to drive towards Production Planning according to the planning the shop floor Involved in defect prevention & scrap reduction activities Trained in many stages of manufacturing under multi skill Tracking & reporting the data to Senior Production engineer about Defect levels, yields, customer complaints, process variation. Worked as a Trainee Technician, at Sytech Engineering Pvt Ltd, Bangalore. from April 2004 to November 2004.
Job Responsibilities: Testing the working of Electronic security controlled products. Testing the products distance range. |