Work ExperienceExperience + 20 Years banking experience with Habib Bank Limited
Since August 1985 – April, 2005, & 3 Years working experience with humanitarian relief organizations Mercy Corps, Terre des homes & Society for Sustainable Development (NGO’s) summarized descriptions are as follow: Aug 85-Apr 86, Training on Banking at HBL Training Inst: Islamabad Apr 86-Feb 90, Bank Officer: Habib Bank Limited
Staff Officer at Zonal Office, Officer Cash & Credit Officer, Main Branch, Dadyal Feb 90-Sep 99, Manager: Habib Bank Limited
Tattapani, , Samlotha,, & Seharmandi Branch, A.K. Sep 99-Apr 05, Manager Operations: Habib Bank Limited
Main Branch Haripur & Jinnah Road Branch, Abbottabad Nov 05- Feb 06, Human Resource & Administration Officer
Mercy Corps, US Based INGO
Feb 06 to Mar 08, Manager Human Resource & Administration
Terre des homes-Foundation, Swiss Based INGO
April 08 to Jun 08, Operational Manager
Society for Sustainable Development (SSD) Jul 08 to till date, Assistant Vice President & Branch Manager
Soneri Bank Ltd, Main Branch Abbottabad
Assignment with Soneri Bank • Implementing the delivery of sales strategies and targets and motivating employees to meet these; establishing and maintaining effective relationships with new and existing customers, establishing their needs and advising on the suitability of services;
• Visiting business customers and attending meetings and conferences with them and other professionals; managing and supporting staff and facilitating appropriate continuing professional development (CPD); communicating, implementing and monitoring compliance with corporate standards and procedures; processing data to produce accurate facts, figures and reports;
• Evaluating new and renewal lending proposals, negotiating terms with customers and, where appropriate, submitting proposals to the credit department for approval;
• Checking accounts and initiating action if they are overdrawn without arrangement or are in excess of agreed arrangements;
• Assuming overall accountability for products and services, such as consumer lending, current account transactions, unsecured loans, overdrafts, credit cards and personal loans;
• Networking with appropriate professionals;
• Representing the bank within the wider community. Job Description of Society for Sustainable Development (SSD): • Supervise MIS, Office/Property management, Transport and administration departments to ensure proper daily support functions
• Assist the Managing Director (MD), as required, in liaising with the government administration, departments and agencies for coordination to build better working relationship and image of SSD.
• Advise the MD, as required, Project Managers and other staff on the government policies and procedures, taxation and on interaction with the government
• Assist Human Resource Manager, as required, in the evaluation and organization of trainings for staff to ensure they are properly trained to complete SSD objectives.
• Assist HR, as required, in identification of personnel needs of staff, and advise and participate in recruitment, selection, termination, service contracts and remuneration of personnel.
• Assist HR, as required, in reviewing and maintaining suitable compensation packages for SSD national staff through understanding of national income, social security and taxes.
• Assist Procurement and Logistics Manager, as required, in ensuring smooth coordination procurement and delivery processes.
• Ensure proper management and coordination of staff travel arrangements including transport, security, visas and NOCs.
• Assist as required, MD and General Service Officer in: maintaining and advising on appropriate security systems and procedures and ensure all staff adheres to these procedures.
• Conduct himself both professionally and personally in such a manner as to bring credit to Society for Sustainable Development and to not jeopardize its humanitarian mission. Any other duties as assigned; Assignment with Terre des homes-Foundation (Swiss-INGO) • Preparing & Posting ads for new post as required in Personnel Requisition Form;
• Resume screening and short listing; and Finalizing Questionnaire;
• Conduct interviews in a panel shape; while using interview questionnaire and grading sheet
• Introduction of new employee with Tdh employees;
• Orientation of new employee with Tdh policies, rules n regulation specifically related to Human Resources;
• Conduct performance evaluation for employee at the end of probationary period with program manager/team leader and Issue confirmation letter after probation completion;
• Prepare payroll with Finance Department & Provide information to Internal and external auditor and fill the gaps;
• Analysis on Performance Evaluation and Finalizing Evaluation;
• Budgeting for Training & Manpower, Forwarding all the trainings to the department heads and posts it on notice board; Training Need Assessment and coordinating trainings for Tdh employees, Keeping record of trainings in employees file and in general;
• Counselling of Tdh employees; & Dispute Resolution
• Making final clearance after receiving the documents & Exit Interview;
• Responsible for all Administrative aspects in coordination with project managers;
• Oversee the smooth flow of routine administrative work of the Tdh office.
• Ensure adherence to Tdh administrative procedures by support staff;
• Coordinate and assist Team Leader/ Project Managers in preparing and implementing administrative and management policies and procedures for Tdh office.
• Prepare and implement guidelines for the functions of reception, photocopies, and office maintenance.
• Ensure proper functioning and maintenance of the office equipment and other facilities;
• Management and coordination of staff, consultants and visitor’s travel arrangements including No objection certificates, accommodation and related matters.
• Establish and maintenance of effective working relationship with local authorities, local contracts and businesses, landlords and service providers, etc at Mansehra.
• Play a key role in identification of staff’s needs, and services. .
• Ensure timely submission of periodical reports to concerned govt. departments.
• Coordinate duty rosters of staff at Tdh office and staff houses.
• Responsible for hiring for all types of maintenance related services and contracts.
• Perform as Finance Manager Job, in the absence of Finance Manager; preparation of vouchers, Advances, entries in SAGA, printing of Vouchers, monthly closing, handling petty cash, bank reconciliations etc. etc. Assignment with Mercy Corps (US- INGO) • Responsible for maintaining personal files for all staff, both national and international and ensures all the personal files are complete and updated.
• Ensures that the recruitment of national staff, adheres to the Recruiting policies and procedures, prepare advertisement for recruitment.
• Responsible for maintaining registration and visa procedures for international staff. Ensures Mercy Corps complies with all immigration rules and regulation as stipulated by the Pakistani government, maintain updated information and to advice the Director Program support and director program of any changes in such and maintain updated information.
• Ensures that the mercy corps Personal policies and procedure adhere strictly to the Pakistani Labor Laws. This includes payment of appropriate taxes, benefits, etc.
• Maintain a tracking system for leaves, and timesheets for all employees.
• Ensure that employee performance Evaluations are regularly completed and filed.
• Conduct training need assessments for the staff/reports for staff capacity building, assist project manageres / administration in selection of different courses /trainings, placements etc.
• Ensure that the staffs are covered by life insurance and health coverage facility.
• Responsible for all property management, including: process of identifying, negotiating and maintaining agreements and rental payments for offices and international staff residences;
• Responsible for the management of Mercy Corps office assets;
• Maintain proper inventory, guarantees and service documentation of office equipment;
• Ensure all office equipment is in working order;
• Ensure smooth functioning of the administrative and property management departments.
• Coordinate, as required, with MIS Manager in ensuring all IT equipment is in working order and insured, as required, by donors;
• Responsible for maintaining Mercy Corps cellular telephones and bills; ensuring a reliable communication system for office personnel;
• Directly responsible for tracking utilities and bills for Mc office, sub-offices, warehouse and international staff housing; ensuring their punctual payment and trouble shooting possible problems resulting in the delay of programs;
• Coordinate, as required, with MC Finance Department in the timely payment of bills;
• Ensure all the administrative procedures are followed as outlined in the Field Manual and that the MC office portrays a professional image.
• Coordinate, as required, with the transport department in maintaining insurance policies of MC vehicles;
• Arrange for airline tickets, reservations and logistical support to visiting guests and transient and expatriate Mercy Corps staff, including: accommodation, meeting at airport, local transport, etc.
• Coordinate and keep liaison with the government departments and line agencies like cable and telephone offices;
• Any other duties as assigned. Related Skills / Contributions & Past Experience with Habib Bank Limited: A silent future of the job description of Manager Operation & support services was:
• Supervise & administer the operations of branch in a manner that bank’s policies procedure & SBP Prudential Regulations are fully adhered.
• Create a working environment where customers get best attention and services.
• Prepare duty list of staff under his control and ensure recommend timely rotation.
• Administrative matters pertaining to Branch staff.
• Ensure duties are segregated. Job done by one staff is checked by other and timely rotations are made / recommended to chief manager, RGM. (OPSS).
• Ensure that concept of dual control is fully adhered and secrecy of cash safe keys and test keys / passwords is not compromised.
• Monitor dispatch of all customer accounts statements.
• Attend auditors (internal / External / SBP) internal control offices & arrange compliance of their reports.
• Observe cash in safe / cash on counter limit.
• Administer disbursement of Credit / post disbursement delinquency reports for chief manager / manager credit for timely recovery and ensure safe custody of financial documents.
• Prepare and supply to RGM (OPSS) Office all sorts of MIS.
• Prepare annual budget under business goals assumptions given by group office/expenditure control and timely reporting to controlling / Head office.
• Ensure that account balancing is carried out on independent basis and outstanding items in suspense, prepaid expenses accounts are to be reviewed for quick reversal.
• Ensure periodical balancing of all books of accounts, daily balancing of cash book, transfer book.
• Arrange handling of all departments i.e. deposit, cash teller, bill inland remittances, HRD, F.C Accounts, Trade Finance and all banking activities in a manner that internal control remain in place, customers remain satisfied and operational risks are minimized.
• Exercise financial control viz. budgeting / Monitoring / Internal Reporting
• Nominate staff for training & development.
• Prepare annual goals and appraisal of direct reporting staff.
• All matters related to premises, review credits of staff.
• Good-own inspection / surprise checks / verification of stocks
• Ensure smooth operation of lockers, ATM and follow up to date recovery of rent. etc Moreover, I am Computer literate & well versed with automation and computerized banking environment, remain manager to System Administrator during last six years of my service as operational manager with Habib Bank. I am having good experience in customer relationship management (CRM), personal selling, micro & macro NIB-Financing, rural financing, entrepreneurship facilitation & good knowledge about SBP prudential regulations, human resource management, preparation & payment of payroll, Remittances & Bills, budgeting, foreign exchange accounts, targeting, delegation, supervision and monitoring of work and assignments, internal audit – controls & all related branch operational activities.
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2005-2010
